Cookie Policy
Last updated: 26 September 2026
1. What Cookies Are
Cookies are small text files a website stores in your browser. We use essential cookies so the shop works, and — only if you agree — analytics and marketing cookies to understand how the shop is used and which of our ads work.
2. Your Choice
When you first visit, we ask whether to allow analytics and marketing cookies. Nothing optional is loaded until you say yes, and you can change or withdraw your choice at any time — it's as easy as giving it. Withdrawing deletes our own optional cookies straight away.
3. Cookies We Use
Essential — always on
| Cookie | Purpose | Lasts |
|---|---|---|
| servachi_customer_session | Keeps you signed in to your account | 30 days |
| servachi_guest_cart | Remembers your cart before you sign in | 60 days |
| servachi_consent | Remembers your cookie choice | 12 months |
| servachi_admin_session, servachi_admin_mfa_pending | Staff sign-in to the admin panel only | 12 hours / 5 minutes |
Analytics — only if you allow it
| Cookie | Purpose | Lasts |
|---|---|---|
| servachi_visitor_id | A random ID for our own visitor statistics (pages and products viewed). Contains no personal details | 2 years |
| _ga, _ga_* | Google Analytics: counts visits and how the shop is used | up to 2 years |
Marketing — only if you allow it
| Cookie | Purpose | Lasts |
|---|---|---|
| servachi_first_touch, servachi_last_touch | Which ad or link first and last brought you to SERVACHI, so we know which ads work | 90 days |
| _fbp, _fbc | Meta Pixel: measures our Facebook and Instagram ads | up to 90 days |
4. Third Parties
Google Analytics (Google) and Meta Pixel (Meta Platforms) set their own cookies, and their use of that data is covered by Google's and Meta's own privacy policies. Payments are handled by Razorpay, whose checkout window may use its own essential cookies to process your payment securely.
5. Contact Us
Questions about cookies can be sent to servachi056@gmail.com or 8076670637. See also our Privacy Policy.