Refund & Cancellation Policy
Last updated: 31/8/2026
1. Order Cancellation
You can cancel an order for free from your Order History page as long as it has not yet been shipped. Once an order has shipped, it can no longer be cancelled, but may be eligible for return after delivery.
2. Returns
Most products are eligible for return within 7 days of delivery, provided the item is unused, in its original packaging, and accompanied by proof of purchase. Certain items (as marked on the product page) are not eligible for return. To start a return, go to your Order History and select "Request Return" on the relevant item.
3. Return Pickup
Once a return is approved, we will arrange pickup of the item from your delivery address where serviceable. You will be notified when the return is picked up, received, and processed.
4. Refunds
Once a returned item is received and inspected, we will process your refund within 5-7 business days. Refunds for prepaid orders are credited to the original payment method. Refunds for Cash on Delivery orders are issued via bank transfer or store credit, as applicable.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the item, and we will arrange a replacement or full refund at no additional cost to you.
6. Contact Us
For any questions about a return or refund, contact us at mohdasif11106@gmail.com or 8076670637.